More Cover, Lower Premium — A Tech-Focused Renewal Done Right

What was the challenge?

Liveforce is a on-demand workforce management platform helping companies organise their teams at speed and scale. As the business grows, so does the size and complexity of risk they face.

Mark (Liveforce Founder and CEO) wanted to have confidence his Insurance cover worked for his business, protecting them against modern risks whilst not paying more than necessary.

How did we help?

Archie, Mark’s personal Insurance Representative, arranged a renewal review over Teams. They spoke about the current cover, what’s changed in the business, and any new threats that might be worth thinking about.

Then Archie got to work. We looked at the existing policy but also explored alternatives—specifically targeting insurers who specialise in the tech space.

The result? A quote offering more cover at a lower premium.

To make the options clear and easy to digest, Archie then created a personalised Loom video. He talked Mark through the key differences, explained the documents, and highlighted the benefits of the new policy.

What was the result?

Mark made a confident, informed decision to switch. He now has:

• More tailored cover designed for a fast-moving tech business
• A reduced premium compared to the current policy
• Total clarity on what’s covered and why

“The process was clear and collaborative. Archie made it simple to understand the options and the Loom video really helped bring it all together.” – Mark, Liveforce

Why it worked

Archie didn’t just pass on a renewal price. He took the time to understand what had changed, find a better solution, and present it in a way that made sense. No jargon, no pressure—just clear, proactive advice.

Find our more about Liveforce – https://liveforce.co